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Terms of Service

Effective Date: September 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the online file-processing services operated by Blue Pea Agro Tech, an entity incorporated and operating in India (“Company”, “we”, “us”, or “our”).

By accessing or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.

1. The Services

We provide online tools that allow users to upload files and request processing operations such as file conversion, compression, optimization, or other functionality made available through our website.

The specific tools, limits, features, processing times and availability may change from time to time.

2. Geographic Availability

The Services are operated from India and are initially offered to users in India and in other jurisdictions that we expressly make the Services available to.

The Services are not offered or directed to users located in the European Union or European Economic Area.

We may restrict access from particular countries or territories at our discretion.

If you are located in a jurisdiction in which the Services are not offered, you must not use the Services.

We may use technical measures, including IP-based or other geographic controls, to restrict access where appropriate.

This section does not purport to exclude any mandatory legal rights that cannot lawfully be excluded.

3. Free Service

The free version of the Services may be used without creating an account, subject to the limits displayed on the website.

Unless otherwise stated:

  • a user may perform the number of operations per day as mentioned on the website;
  • file-size and processing-complexity limits apply;
  • processed files are ordinarily retained for no more than 60 minutes;
  • files may be deleted earlier where technically or operationally appropriate; and
  • access may be restricted where we detect abuse, excessive automated use, or attempts to circumvent service limits.

We may change free-service limits from time to time.

4. Paid Service

Paid plans require an account.

Unless otherwise stated on the applicable pricing page:

  • paid users may perform up to the number of operations per day as mentioned on the website;
  • higher file-size or processing limits may apply;
  • processed files may be retained for up to 7 days;
  • users may manually delete files earlier; and
  • paid features are subject to the applicable plan limits and conditions.

The operation limit does not guarantee unlimited computing resources. We may apply reasonable technical limits relating to file size, number of pages, processing time, CPU usage, memory usage, total processing volume, or other resource consumption.

5. Pricing and Currency

Paid Services are priced in United States dollars (USD) or Indian Rupees (INR) as displayed at checkout. Applicable taxes and payment conversion charges apply.

6. Subscriptions and Payment

Where a paid plan is offered as a subscription, the subscription will renew according to the billing interval presented at purchase unless cancelled in accordance with the applicable cancellation procedure.

Payments are processed by third-party payment providers.

We do not intend to store full payment-card numbers or other sensitive card authentication data on our own systems.

Payment-provider terms may also apply to your transaction.

7. Refunds and Cancellation

Refund eligibility, cancellation procedures and any applicable refund periods are described in our applicable billing/refund terms presented during purchase or incorporated into these Terms.

Cancellation of a subscription does not necessarily result in an immediate deletion of an account or files that are still within the applicable retention period.

8. Your Files and Your Responsibility

You retain your rights in files you upload.

By uploading a file, you confirm that:

  • you own the file or have sufficient rights and authorization to upload and process it;
  • your use of the Services does not violate applicable law or another person's rights;
  • you are responsible for determining whether the file contains confidential, personal, regulated or otherwise sensitive information; and
  • you have authority to instruct us to process the file.

You authorize us to access, process, temporarily store and transmit the uploaded file solely as reasonably necessary to provide the requested Service, maintain security, prevent abuse, comply with law, and operate the Service.

9. Prohibited Uses

You must not use the Services:

  • for unlawful purposes;
  • to infringe another person's intellectual-property or privacy rights;
  • to upload or process files without appropriate authorization;
  • to distribute malware or malicious code;
  • to interfere with or attack our systems;
  • to circumvent usage limits or security controls;
  • to conduct automated or abusive activity that places unreasonable load on the Service;
  • to attempt unauthorized access to another user's account or data; or
  • in any manner that violates applicable law.

10. Sensitive or High-Risk Information

The Services are general-purpose file-processing tools.

Unless we expressly state otherwise, the Services are not designed to provide specialized handling guarantees for highly sensitive, regulated, classified, medical, financial, governmental, or similarly high-risk information.

Users remain responsible for determining whether the Services are appropriate for the files they intend to process.

11. File Retention and Deletion

Files are retained only for the periods described in our Privacy Policy and applicable Service description.

Free-service processed files are ordinarily retained for up to 60 minutes.

Paid-service processed files may be retained for up to 7 days.

Users may delete files earlier where the Service provides a deletion function.

Original uploaded files may be deleted as soon as they are no longer required for processing, subject to technical requirements, security requirements, legal obligations and applicable backup lifecycles.

Deletion from active systems does not necessarily mean that every copy in a backup system disappears immediately. Backup copies are subject to the Company's applicable backup lifecycle.

12. Service Availability

We will make reasonable efforts to keep the Services available, but we do not guarantee uninterrupted or error-free operation.

The Services may be unavailable because of maintenance, hardware failure, network problems, security incidents, third-party services, force majeure events or other circumstances.

13. Security

We use reasonable technical and organizational measures designed to protect files and account information.

These measures may include encrypted connections, encrypted storage, access controls, isolated processing environments, rate limiting, resource restrictions and automatic deletion.

Because files must generally be processed on our servers to provide server-side processing services, we do not describe the Service as providing strict end-to-end encryption unless a particular feature expressly provides it.

No internet service can guarantee absolute security.

14. Accounts

Paid users are responsible for maintaining the confidentiality of their account credentials and for activity occurring through their account.

You must provide accurate information and must not impersonate another person.

We may suspend or terminate an account where reasonably necessary to protect the Service, users, or our legal rights.

15. Intellectual Property

The Services, website, software, design, trademarks, branding and other Company materials remain the property of the Company or its licensors.

Except for the rights expressly granted under these Terms, no ownership rights are transferred to you.

16. User Feedback

If you voluntarily provide suggestions, ideas or feedback regarding the Services, you grant us permission to use that feedback to improve the Services without compensation to you.

17. Third-Party Services

The Services may depend on third-party providers, including hosting, infrastructure, security, authentication, analytics and payment providers.

Your use of those services may be subject to their own terms and policies.

18. Suspension and Termination

We may suspend, restrict or terminate access where reasonably necessary because of:

  • violation of these Terms;
  • suspected fraud or abuse;
  • security concerns;
  • excessive resource consumption;
  • legal or regulatory requirements; or
  • circumstances that threaten the Service or other users.

Where appropriate, we will provide reasonable notice, but immediate action may be necessary for security, fraud or legal reasons.

19. Disclaimer

To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis.

We do not guarantee that processing will always produce a particular result or that files will never be corrupted, lost, delayed or unavailable.

Users should maintain their own copies of important original files.

20. Cross-Border & Limitation of Liability

To the maximum extent permitted by applicable law, the Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, or data arising from the use of the Services.

Cap on Liability: The Company's aggregate monetary liability arising out of or related to the Services for any user, regardless of jurisdiction or cross-border location, shall be strictly limited to:

  • For Paid Services, the total fees paid by the user to the Company in the 12 months preceding the event; or
  • For Free Services, a maximum aggregate amount of USD $10 (or INR equivalent).

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify the Company against claims, losses and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your unauthorized upload or processing of another person's files.

22. Privacy

Our handling of personal information is described in our Privacy Policy.

The Privacy Policy is a privacy notice describing how we process personal information and does not replace these Terms as the contractual terms governing use of the Services.

23. Changes

We may update these Terms from time to time.

Material changes will be communicated through the website or other reasonable means where appropriate.

Your continued use of the Services after the effective date of an updated version constitutes acceptance of the updated Terms to the extent permitted by applicable law.

24. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of India. You irrevocably agree that the courts located in Kannur, Kerala, India shall have exclusive jurisdiction to settle any dispute or claim arising under these Terms.

25. Contact

Legal Business Entity: Blue Pea Agro Tech
Registered Office: 2/158B, Palathumkadavu, Koottupuzha, Iritty, Kannur, Kerala - Pin 670706, India
Grievance Officer: Grievance Redressal Officer
Email: [email protected]

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